Sonos Move won’t turn ON problem is faced by many people, and there are several reasons that can cause this problem. If you want to make it turn on, like I did when my Sonos Move was not turning on, you need to take some troubleshooting steps. Here, you’ll learn how to fix the Sonos Move if it’s not turning on.
Sonos Move is a powerful portable Sonos speaker that offers a high-quality sound experience. It has two Class-D amplifiers, a microphone with echo cancellation, weather resistance, capacitive touch controls, and much more.
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Why is my Sonos Move not turning on?
If your Sonos Move is turning on, several reasons can cause this problem, such as speaker firmware issues, Sonos Move running out of battery, charging issues, battery damage or overheating, or the speaker’s internal parts being damaged. These are the common reasons why Sonos Ram won’t turn on. Now that you know the problem with your Sonos Move, let’s see how you can fix these issues.
How to fix Sonos Move won’t turn on?
Sonos Move won’t turn ON, it is one of the most common problems many Sonos users face. It’s frustrating when you’re unable to use your speaker. Below are the most useful solutions to help you fix your Sonos Move so it turns on again. You can try these methods to get your Sonos Move working again.
1. FACTORY RESET
It is possible that your Sonos Move is not working due to outdated firmware. You can reset Sonos speaker to remove this issue. You can reset your Sonos move by following these easy steps:
- Make sure your Sonos Move is unplugged.
- Hold the power button for 5 to 10 seconds to power it off.
- Hold the join button, plug the charger back in, and let the speaker charge completely.
- Release the button once the LED on top flashes orange and white.
- Once the reset process is completed, the light turns green.
2. Charge your speaker
Another reason why the Sonos Move is not turning on is that its battery is drained completely, and it has no power left to turn it on. To fix this, charge your Sonos Move by plugging the charger into the power outlet and letting it charge for 30 – 40 minutes. After it charges completely, try to turn on your Sonos Move.
3. REPLACE THE SONOS MOVE BATTERY
Another possible reason for your Sonos Move not to turn on is that its battery is defective. In this case, you have to replace your Sonos Move’s battery. You can easily get a compatible battery from your local market or online store. But check the specifications of the battery and reviews as well.
4. Check the LED Indicator
Sometimes, the LED indicator doesn’t work as expected when connected to the charger and is fused, which might be a problem. Your Sonos Move may be charging, but the LED indicator is not working.
5. Internal Damage
If your Sonos Move is not turning on and the above method didn’t help you, then the most likely thing is that your speaker got damaged internally. If you’ve dropped your Sono Move from a height, it might break the internal park, or water goes inside the speaker, damaging the circuit board, and your speaker is not turned on.
The most recommended fix is getting support from the Sonos service center. You can visit the official Sonos website and get in touch with the support team. Also, you can request a replacement if your speaker is under warranty.
CONTACT SONOS SUPPORT
The last option left is to contact SONOS Support. If you have tried the above methods and your Sonos Move is still not turning on, you must get support. You can contact Sonos Support via phone or live chat.
Conclusion
Above, I have shared all the reasons for stopping your Sonos Move from turning on and the best ways to fix your Sonos Move and make it work again. After reading the above guide, you can quickly fix the Sonos Move not turning on issue. But if your Sonos Move is still not working, it needs technical support. Take it to the Sonos Service Center, or if your Sonos Move is under warranty, make a replacement request.
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